Once we have an understanding of the client’s requirements, we assess and challenge these ideas to explore all of the options available. We build a plan of action and agree on the projects elements and its delivery.
The most important part of any new project is the communication of the client’s ideas. We discuss the ‘NEEDS’ and ‘WANTS’ of the client before offering advice & guidance on design, production method, materials & schedules.
We have total control of the manufacturing process and therefore have the ability to amend to our client’s wishes, the design, the materials and the schedule to allow any deadline to be managed in a way that offers complete confidence.
During each step of the process your Project Manager works closely with you to ensure complete compliance to your branding and delivery schedule, from progressing proofs and artwork to managing internal production and external suppliers.
It’s no good offering a first class service if the client is left unaware of any issues regarding their project deadlines, quality of product or supplier issues. We offer a complete open book policy and are so confident in our processes that we are happy to share every detail with you. Sometimes having to think outside of the box, we will come up with a solution for all challenges.
From our own fleet of vehicles offering same day solution to international logistics, we track every delivery and inform our clients of the time and date they can expect their project to be delivered. Any tight deadlines can be managed by offering alternative options such as air freight and same day couriers.